Shipping Policy for Spare Parts Shop Australia
1. Processing Time
Orders are typically processed within 1-2 business days after receiving payment. During peak periods or promotional sales, processing may take up to 3-4 business days.
2. Delivery Times
– Standard Shipping: Estimated delivery within 3-4 business days for Australian orders.
– Express Shipping: Estimated delivery within 2-3 business days for Australian addresses.
– International shipping times vary by destination and carrier, generally ranging from 7-21 business days.
3. Shipping Costs
– Shipping costs are calculated at checkout based on the weight, dimensions, and delivery location of your order.
– Free standard shipping is available for orders over AUD $500 within Australia.
4. Shipping Carriers
We partner with trusted carriers such as Australia Post, Courier Australia, and other courier services to ensure your order arrives safely and on time.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment’s progress.
6. Shipping Restrictions
We currently ship within Australia and select international destinations. Some remote or rural areas may experience longer delivery times. We do not ship to P.O. boxes outside Australia unless specified.
7. Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us promptly at info@sparepartaustralia.com.au . We will work with the carrier to resolve the issue and arrange for replacements or refunds as appropriate.
8. Customs and Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees levied by their country.
9. Changes to Shipping Policy
We reserve the right to update this shipping policy as needed. Any updates will be posted on our website with the effective date.
Contact Us
For questions about shipping, please contact us at:
Email: info@sparepartaustralia.com.au
Thank you for shopping with Spare Parts Shop Australia!